Privacy Policy
Personal data (usually referred to just as „data“ below) will only be processed by us to the extent necessary and for the purpose of providing a functional and user-friendly website, including its contents, and the services offered there.
Per Art. 4 No. 1 of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to as the „GDPR“), „processing“ refers to any operation or set of operations such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment, or combination, restriction, erasure, or destruction performed on personal data, whether by automated means or not.
The following privacy policy is intended to inform you in particular about the type, scope, purpose, duration, and legal basis for the processing of such data either under our own control or in conjunction with others. We also inform you below about the third-party components we use to optimize our website and improve the user experience which may result in said third parties also processing data they collect and control.
Our privacy policy is structured as follows:
I. Information about us as controllers of your data
II. The rights of users and data subjects
III. Information about the data processin
I. Information about us as controllers of your data
The party responsible for this website (the „controller“) for purposes of data protection law is:
Antonia Feiks
Antonia Feiks
Rögergasse 9/25
1090 Wien
Telefon: +43 676 7837873
E-Mail: hallo@antoniafeiks.com
II. The rights of users and data subjects
With regard to the data processing to be described in more detail below, users and data subjects have the right
to confirmation of whether data concerning them is being processed, information about the data being processed, further information about the nature of the data processing, and copies of the data (cf. also Art. 15 GDPR);
to correct or complete incorrect or incomplete data (cf. also Art. 16 GDPR);
to the immediate deletion of data concerning them (cf. also Art. 17 DSGVO), or, alternatively, if further processing is necessary as stipulated in Art. 17 Para. 3 GDPR, to restrict said processing per Art. 18 GDPR;
to receive copies of the data concerning them and/or provided by them and to have the same transmitted to other providers/controllers (cf. also Art. 20 GDPR);
to file complaints with the supervisory authority if they believe that data concerning them is being processed by the controller in breach of data protection provisions (see also Art. 77 GDPR).
In addition, the controller is obliged to inform all recipients to whom it discloses data of any such corrections, deletions, or restrictions placed on processing the same per Art. 16, 17 Para. 1, 18 GDPR. However, this obligation does not apply if such notification is impossible or involves a disproportionate effort. Nevertheless, users have a right to information about these recipients.
Likewise, under Art. 21 GDPR, users and data subjects have the right to object to the controller’s future processing of their data pursuant to Art. 6 Para. 1 lit. f) GDPR. In particular, an objection to data processing for the purpose of direct advertising is permissible.
III. Informationen zur Datenverarbeitung
Ihre bei Nutzung unseres Internetauftritts verarbeiteten Daten werden gelöscht oder gesperrt, sobald der Zweck der Speicherung entfällt, der Löschung der Daten keine gesetzlichen Aufbewahrungspflichten entgegenstehen und nachfolgend keine anderslautenden Angaben zu einzelnen Verarbeitungsverfahren gemacht werden.
Abonnement von Beiträgen
Sofern Sie Beiträge auf unseren Internetseiten veröffentlichen, bieten wir Ihnen zusätzlich an, etwaige Folgebeiträge Dritter zu abonnieren. Um Sie über diese Folgebeiträge per E-Mail informieren zu können, verarbeiten wir Ihre E-Mail-Adresse.
Rechtsgrundlage hierbei ist Art. 6 Abs. 1 lit. a) DSGVO. Die Einwilligung in dieses Abonnement können Sie gemäß Art. 7 Abs. 3 DSGVO jederzeit mit Wirkung für die Zukunft widerrufen. Hierzu müssen Sie uns lediglich über Ihren Widerruf in Kenntnis setzen oder den in der jeweiligen E-Mail enthaltenen Abmeldelink betätigen.
III. Information about the data processing
Your data processed when using our website will be deleted or blocked as soon as the purpose for its storage ceases to apply, provided the deletion of the same is not in breach of any statutory storage obligations or unless otherwise stipulated below.
Follow-up comments
If you make posts on our website, we also offer you the opportunity to subscribe to any subsequent follow-up comments made by third parties. In order to be able to inform you about these follow-up comments, we will need to process your email address.
The legal basis for this is Art. 6 Para. 1 lit. a) GDPR. You may revoke your prior consent to this subscription under Art. 7 Para. 3 GDPR with future effect. All you have to do is inform us that you are revoking your consent or click on the unsubscribe link contained in each email.
Cookie Manager
To obtain consent for the use of technically unnecessary cookies on the website, the provider uses a cookie manager.
When the website is called up, a cookie with the settings information is stored on the end device of the user so that the request for consent does not have to be made on a subsequent visit.
The cookie is required to obtain legally compliant user consent.
You can prevent cookies from being installed by adjusting the settings on your internet browser.
Cookies
a) Session-Cookies
We use cookies on our website. Cookies are small text files or other storage technologies stored on your computer by your browser. These cookies process certain specific information about you, such as your browser, location data, or IP address.
This processing makes our website more user-friendly, efficient, and secure, allowing us, for example, to display our website in different languages or to offer a shopping cart function.
The legal basis for such processing is Art. 6 Para. 1 lit. b) GDPR, insofar as these cookies are used to collect data to initiate or process contractual relationships.
If the processing does not serve to initiate or process a contract, our legitimate interest lies in improving the functionality of our website. The legal basis is then Art. 6 Para. 1 lit. f) GDPR.
When you close your browser, these session cookies are deleted.
b) Third-party cookies
Gegebenenfalls werden mit unserem Internetauftritt auch Cookies von Partnerunternehmen, mit denen wir zum Zwecke der Werbung, der Analyse oder der Funktionalitäten unseres Internetauftritts zusammenarbeiten, verwendet.
Die Einzelheiten hierzu, insbesondere zu den Zwecken und den Rechtsgrundlagen der Verarbeitung solcher Drittanbieter-Cookies, entnehmen Sie bitte den nachfolgenden Informationen.
c) Beseitigungsmöglichkeit
Sie können die Installation der Cookies durch eine Einstellung Ihres Internet-Browsers verhindern oder einschränken. Ebenfalls können Sie bereits gespeicherte Cookies jederzeit löschen. Die hierfür erforderlichen Schritte und Maßnahmen hängen jedoch von Ihrem konkret genutzten Internet-Browser ab. Bei Fragen benutzen Sie daher bitte die Hilfefunktion oder Dokumentation Ihres Internet-Browsers oder wenden sich an dessen Hersteller bzw. Support. Bei sog. Flash-Cookies kann die Verarbeitung allerdings nicht über die Einstellungen des Browsers unterbunden werden. Stattdessen müssen Sie insoweit die Einstellung Ihres Flash-Players ändern. Auch die hierfür erforderlichen Schritte und Maßnahmen hängen von Ihrem konkret genutzten Flash-Player ab. Bei Fragen benutzen Sie daher bitte ebenso die Hilfefunktion oder Dokumentation Ihres Flash-Players oder wenden sich an den Hersteller bzw. Benutzer-Support.
Sollten Sie die Installation der Cookies verhindern oder einschränken, kann dies allerdings dazu führen, dass nicht sämtliche Funktionen unseres Internetauftritts vollumfänglich nutzbar sind.
Kontaktanfragen / Kontaktmöglichkeit
Sofern Sie per Kontaktformular oder E-Mail mit uns in Kontakt treten, werden die dabei von Ihnen angegebenen Daten zur Bearbeitung Ihrer Anfrage genutzt. Die Angabe der Daten ist zur Bearbeitung und Beantwortung Ihre Anfrage erforderlich – ohne deren Bereitstellung können wir Ihre Anfrage nicht oder allenfalls eingeschränkt beantworten.
Rechtsgrundlage für diese Verarbeitung ist Art. 6 Abs. 1 lit. b) DSGVO.
Ihre Daten werden gelöscht, sofern Ihre Anfrage abschließend beantwortet worden ist und der Löschung keine gesetzlichen Aufbewahrungspflichten entgegenstehen, wie bspw. bei einer sich etwaig anschließenden Vertragsabwicklung.
Newsletter
If you register for our free newsletter, the data requested from you for this purpose, i.e. your email address and, optionally, your name and address, will be sent to us. We also store the IP address of your computer and the date and time of your registration. During the registration process, we will obtain your consent to receive this newsletter and the type of content it will offer, with reference made to this privacy policy. The data collected will be used exclusively to send the newsletter and will not be passed on to third parties.
The legal basis for this is Art. 6 Para. 1 lit. a) GDPR.
You may revoke your prior consent to receive this newsletter under Art. 7 Para. 3 GDPR with future effect. All you have to do is inform us that you are revoking your consent or click on the unsubscribe link contained in each newsletter.
Server Data
For technical reasons, the following data sent by your internet browser to us or to our server provider will be collected, especially to ensure a secure and stable website: These server log files record the type and version of your browser, operating system, the website from which you came (referrer URL), the webpages on our site visited, the date and time of your visit, as well as the IP address from which you visited our site.
The data thus collected will be temporarily stored, but not in association with any other of your data.
The basis for this storage is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the improvement, stability, functionality, and security of our website.
The data will be deleted within no more than seven days, unless continued storage is required for evidentiary purposes. In which case, all or part of the data will be excluded from deletion until the investigation of the relevant incident is finally resolved.
Order processing
The data you submit when ordering goods and/or services from us will have to be processed in order to fulfill your order. Please note that orders cannot be processed without providing this data.
The legal basis for this processing is Art. 6 Para. 1 lit. b) GDPR.
After your order has been completed, your personal data will be deleted, but only after the retention periods required by tax and commercial law.
In order to process your order, we will share your data with the shipping company responsible for delivery to the extent required to deliver your order and/or with the payment service provider to the extent required to process your payment.
The legal basis for the transfer of this data is Art. 6 Para. 1 lit. b) GDPR.
Facebook
To advertise our products and services as well as to communicate with interested parties or customers, we have a presence on the Facebook platform.
On this social media platform, we are jointly responsible with Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Irland.
The data protection officer of Facebook can be reached via this contact form:
https://www.facebook.com/help/contact/540977946302970
We have defined the joint responsibility in an agreement regarding the respective obligations within the meaning of the GDPR. This agreement, which sets out the reciprocal obligations, is available at the following link:
https://www.facebook.com/legal/terms/page_controller_addendum
The legal basis for the processing of the resulting and subsequently disclosed personal data is Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the analysis, communication, sales, and promotion of our products and services.
The legal basis may also be your consent per Art. 6 para. 1 lit. a GDPR granted to the platform operator. Per Art. 7 para. 3 GDPR, you may revoke this consent with the platform operator at any time with future effect.
When accessing our online presence on the Facebook platform, Meta Platforms Ireland Limited as the operator of the platform in the EU will process your data (e.g. personal information, IP address, etc.).
This data of the user is used for statistical information on the use of our company presence on Facebook. Meta Platforms Ireland Limited uses this data for market research and advertising purposes as well as for the creation of user profiles. Based on these profiles, Meta Platforms Ireland Limited can provide advertising both within and outside of Facebook based on your interests. If you are logged into Facebook at the time you access our site, Meta Platforms Ireland Limited will also link this data to your user account.
If you contact us via Facebook, the personal data your provide at that time will be used to process the request. We will delete this data once we have completely responded to your query, unless there are legal obligations to retain the data, such as for subsequent fulfillment of contracts.
Meta Platforms Ireland Limited might also set cookies when processing your data.
If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your browser. Cookies that have already been saved can be deleted at any time. The instructions to do this depend on the browser and system being used. For Flash cookies, the processing cannot be prevented by the settings in your browser, but instead by making the appropriate settings in your Flash player. If you prevent or restrict the installation of cookies, not all of the functions of Facebook may be fully usable.
Details on the processing activities, their suppression, and the deletion of the data processed by Facebook can be found in its privacy policy:
https://www.facebook.com/privacy/explanation
It cannot be excluded that the processing by Meta Platforms Ireland Limited will also take place in the United States by Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025.
To advertise our products and services as well as to communicate with interested parties or customers, we have a presence on the Instagram platform.
On this social media platform, we are jointly responsible with Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Irland.
The data protection officer of Instagram can be reached via this contact form:
https://www.facebook.com/help/contact/540977946302970
We have defined the joint responsibility in an agreement regarding the respective obligations within the meaning of the GDPR. This agreement, which sets out the reciprocal obligations, is available at the following link:
https://www.facebook.com/legal/terms/page_controller_addendum
The legal basis for the processing of the resulting and subsequently disclosed personal data is Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the analysis, communication, sales, and promotion of our products and services.
The legal basis may also be your consent per Art. 6 para. 1 lit. a GDPR granted to the platform operator. Per Art. 7 para. 3 GDPR, you may revoke this consent with the platform operator at any time with future effect.
When accessing our online presence on the Instagram platform, Meta Platforms Ireland Limited as the operator of the platform in the EU will process your data (e.g. personal information, IP address, etc.).
This data of the user is used for statistical information on the use of our company presence on Instagram. Meta Platforms Ireland Limited uses this data for market research and advertising purposes as well as for the creation of user profiles. Based on these profiles, Meta Platforms Ireland Limited can provide advertising both within and outside of Instagram based on your interests. If you are logged into Instagram at the time you access our site, Meta Platforms Ireland Limited will also link this data to your user account.
If you contact us via Instagram, the personal data your provide at that time will be used to process the request. We will delete this data once we have completely responded to your query, unless there are legal obligations to retain the data, such as for subsequent fulfillment of contracts.
Meta Platforms Ireland Limited might also set cookies when processing your data.
If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your browser. Cookies that have already been saved can be deleted at any time. The instructions to do this depend on the browser and system being used. For Flash cookies, the processing cannot be prevented by the settings in your browser, but instead by making the appropriate settings in your Flash player. If you prevent or restrict the installation of cookies, not all of the functions of Instagram may be fully usable.
Details on the processing activities, their suppression, and the deletion of the data processed by Instagram can be found in its privacy policy:
https://help.instagram.com/519522125107875
It cannot be excluded that the processing by Meta Platforms Ireland Limited will also take place in the United States by Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025.
LinkedIn
We maintain an online presence on LinkedIn to present our company and our services and to communicate with customers/prospects. LinkedIn is a service of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Irland, a subsidiary of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA.
We would like to point out that this might cause user data to be processed outside the European Union, particularly in the United States. This may increase risks for users that, for example, may make subsequent access to the user data more difficult. We also do not have access to this user data. Access is only available to LinkedIn.
The LinkedIn privacy policy can be found here:
https://www.linkedin.com/legal/privacy-policy
General linking to third-party profiles
The provider includes a link on the website to the social media listed below.
The legal basis for this is Article 6 para. 1 lit. f GDPR. The legitimate interest of the provider is to improve the quality of use of the website.
The plugins are integrated via a linked graphic. The user is only forwarded to the service of the respective social media by clicking on the corresponding graphic.
After the customer has been forwarded, information about the user is recorded by the respective social media. This is initially data such as IP address, date, time and page visited. If the user is logged into his/her user account of the respective social media at the same time, the social media operator can, if required, assign the information collected from the user’s specific visit to the user’s personal account. If the user interacts via a “Share” button of the respective social media, this information can be stored in the user’s personal user account and, if required, be published. If the user wants to prevent the collected information from being directly assigned to his/her user account, the user must log out before clicking on the graphic. It is also possible to configure the respective user account accordingly.
The following social media are linked by the provider:
The following social media are linked by the provider:
facebook
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Irland.
Datenschutzerklärung: https://www.facebook.com/policy.php
Instagram
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Irland.
Datenschutzerklärung: https://help.instagram.com/519522125107875
LinkedIn
LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Irland, ein Tochterunternehmen der LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085 USA.
Datenschutzerklärung: https://www.linkedin.com/legal/privacy-policy
Facebook Pixel-Conversion Tracking
We use the Facebook visitor action pixel on our website, a web analysis and conversion measurement service provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary of Meta Platforms Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA, hereinafter referred to as “Facebook”.
The Facebook visitor action pixel helps us analyse user behaviour on our website and promote our services on the Facebook platform. The basis for this is Art. 6 para. 1 lit. a GDPR. The user can revoke consent to use at any time for the future in accordance with Art. 7 para. 3 GDPR via the settings of the Consent Manager (“cookie settings”) on our website.
The visitor action pixel establishes a connection to Facebook’s servers in the USA. Facebook records the IP address and information about the user’s browser. In addition, an individual pixel ID is stored along with the user’s associated website activities.
Meta Platforms Inc. is part of the “Data Privacy Framework”, for which the EU Commission has issued an adequacy decision pursuant to Art. 45 GDPR:
https://www.dataprivacyframework.gov/list
Thanks to this data processing, Facebook can show the user personalised advertising from us on Facebook or on third-party sites. Conversion measurement also enables us to analyse and evaluate user behaviour after clicking on a Facebook ad and then being redirected to our website in order to increase the effectiveness of our Facebook ads.
In this context, we are jointly responsible with Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland, within the meaning of Art. 26 GDPR.
The joint controllers have defined their respective obligations under the GDPR in an agreement. This agreement can be viewed at the following link:
https://www.facebook.com/legal/terms/page_controller_addendum
The data protection officer of Meta Platforms Ireland Limited can be reached via a contact form:
https://www.facebook.com/help/contact/540977946302970
Detailed information on data processing by Facebook as well as on the rights and protection options of users are described in Facebook’s privacy policy:
https://www.facebook.com/policy.php
Google Analytics
We use Google Analytics on our website, a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google”.
Google Analytics helps us analyse website usage and measure the effectiveness of our marketing campaigns. The legal basis for this is Art. 6 para. 1 lit. a GDPR. The user can revoke consent to the use of Google Analytics in accordance with Art. 7 para. 3 GDPR at any time for the future via the “Cookie Settings” on our website.
Information such as time, location and frequency of website visits as well as interactions with the website (e.g. click paths, ads seen/clicked, clicks on links) including the user’s IP address are transferred to a Google server in the USA and stored there for a maximum of 2 months.
Google LLC is part of the “Data Privacy Framework”, for which the EU Commission has issued an adequacy decision in accordance with Art. 45 GDPR:
https://www.dataprivacyframework.gov/list
Google also records “demographic characteristics” and can create statistics that allow statements to be made about the age, gender and interests of site visitors. This is done through the automated analysis of advertising and information from third parties.
If the user has activated personalised ads in their Google account and agrees to Google Analytics, Google can analyse usage behaviour across devices – that is, across all devices that the user has linked to their Google account. Google creates models for cross-device conversions; only anonymous statistics are sent to us, no personal data.
If the user wishes to deactivate this cross-device analysis, he or she can deactivate the “Personalised Advertising” function in the settings of his or her Google account using the following link:
https://support.google.com/ads/answer/2662922?hl=de
We use Google Analytics with an anonymisation function. As a result, Google will shorten the user’s IP address within the EU member states or in other contracting states to the EEA Agreement.
Google uses the data collected to evaluate the user’s visit to the website and to compile reports on website activities for us. The data are also used to provide other services related to website and internet usage. Google may transfer this information to third parties where required by law, or where such third parties process the data on Google’s behalf.
According to Google, under no circumstances will the user’s IP address be linked to other Google data. Google offers further information and options for preventing data usage here:
https://www.google.com/intl/de/policies/privacy/partners
If the user does not agree to the collection, he or she can also prevent it by installing the browser add-on to deactivate Google Analytics.
Google Tag Manager
We use the Google Tag Manager to integrate various functions on our website. This product comes from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google”.
The Google Tag Manager is used exclusively to integrate certain content into our website and to enable the management of these functions via an interface provided by Google.
When you access the website, the corresponding functions are loaded from a Google server, which may also be located in the USA. The user’s IP address is processed in order to provide the functions.
The functions used are listed in our privacy policy. Any consent not granted by the user for certain functions will also be respected when using the Google Tag Manager.
Google LLC is also part of the “Data Privacy Framework”, for which the EU Commission has issued an adequacy decision pursuant to Art. 45 GDPR:
https://www.dataprivacyframework.gov/list
The legal basis for use is Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the optimisation and economic operation of our website.
WIX
a) Einsatz des Wix-Shop-Software
Der Anbieter setzt zur Darstellung der Angebote, zur Vertragsabwicklung und zum Hosting das Shopsystem „WIX“ der Firma Wix.com Ltd., Namal 40, 6350671 Tel Aviv, Israel ein.
Rechtsgrundlage ist hierbei die Vertragsanbahnung und/ oder die Vertragsabwicklung gemäß Art. 6 Abs. 1 lit. b DSGVO.
Es ist aufgrund der internationalen Niederlassungen von WIX nicht auszuschließen, dass auch eine Verarbeitung außerhalb der EU erfolgt. WIX hat hierbei sicher zu stellen, dass die Verarbeitung durch Wix und dessen Unterauftragnehmer nur in Drittländer erfolgt, in denen die Verarbeitung nach DSGVO – beispielsweise über einen Angemessenheitsbeschluss der EU oder sog. Standardvertragsklauseln – zulässig ist.
„WIX“ verarbeitet dabei im Auftrag des Anbieters die folgenden Daten des Nutzers:
Name, E-Mail-Adresse, Liefer- und Rechnungsadresse, Zahlungsdaten, Firmenname, ggf. Telefonnummer, IP- Adresse, Informationen über Bestellungen, sowie Informationen über das verwendete Gerät und den Browser.
a) Use of the Wix Shop Software
The provider uses the “WIX” shop system from Wix.com Ltd., Namal 40, 6350671 Tel Aviv, Israel, to display the offers, to process the contract and for hosting.
The legal basis for this is the initiation of a contract and/or the execution of the contract in accordance with Article 6 para. 1 lit. b GDPR.
Due to the international branches of WIX, it cannot be ruled out that processing will also take place outside the EU. WIX has to ensure that the processing by Wix and its subcontractors only takes place in third countries in which processing is permitted under the GDPR, for example by means of an EU adequacy decision or so-called standard contractual clauses.
“WIX” processes the following user data on behalf of the provider:
Name, email address, delivery and billing address, payment data, company name, telephone number if applicable, IP address, information about orders, as well as information about the device and browser used.
b) Web analysis WIX
Through the use of WIX, cookies for web analysis are also used on the website. Information such as time, place and frequency of the website visit of the user is transmitted to a WIX server and evaluated via the cookies.
In case you have granted your consent to this processing the legal basis is Article 6 para. 1 lit. a GDPR. The legal basis can also be Article 6 para. 1 lit. f GDPR. The legitimate interest consists in the analysis, optimization and the economic operation of the website.
If the user does not agree to the storage of the cookie, it is possible to prevent or terminate the installation of the cookie by setting the browser accordingly.
Further information about data processing by WIX can be found under the following link:
https://de.wix.com/about/privacy
WhatsApp
Zur Kontaktaufnahme ermöglicht der Anbieter dem Kunden unter anderem die Kontaktmöglichkeit über den Messenger-Dienst WhatsApp. WhatsApp ist ein Dienst der WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland, nachfolgend WhatsApp, eine Tochtergesellschaft von Facebook.
Durch die Kommunikation des Nutzers mit dem Anbieter über WhatsApp erhält sowohl der Anbieter, als auch WhatsApp die Mobilrufnummer des Nutzers und die Information, dass der Nutzer den Anbieter kontaktiert hat.
Die vorgenannten Daten werden von WhatsApp auch an Server von Facebook in den USA weitergeleitet und von WhatsApp und Facebook entsprechend der WhatsApp-Datenschutzrichtlinie verarbeitet, was auch die Verarbeitung zu deren eigenen Zwecken, wie der Verbesserung des WhatsApp-Dienstes, beinhaltet.
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Die USA verfügen gegenwärtig nach Ansicht der Datenschutzaufsichtsbehörden allerdings nicht über ein angemessenes Datenschutzniveau. Es bestehen allerdings sogenannte Standardvertragsklauseln:
https://faq.whatsapp.com/general/about-standard-contractual-clauses
Jedoch sind dies privatrechtliche Vereinbarungen und haben daher keine direkte Auswirkung auf die Zugriffsmöglichkeiten der Behörden in den USA.
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Näheres zum Zweck und Umfang der Datenerhebung und der weiteren Verarbeitung dieser Daten durch WhatsApp und Facebook sowie diesbezügliche Rechte und Einstellungsmöglichkeiten zum Schutz der Privatsphäre sind in der Datenschutzrichtlinie von WhatsApp enthalten:
https://www.whatsapp.com/legal/#privacy-policy.
Rechtsgrundlage dieser Verarbeitungen und der Übermittlung an WhatsApp ist Art. 6 Abs. 1 S. 1 b. DSGVO, soweit die Kontaktaufnahme eine bestehende Vertragsbeziehung betrifft oder der Anbahnung einer solchen Vertragsbeziehung dient. Sollte die Kontaktaufnahme nicht aufgrund der vorstehenden Zwecke erfolgen, ist Rechtsgrundlage Art. 6 Abs. 1 lit. f DSGVO. Das berechtigte Interesse des Anbieters besteht an der Verbesserung der Servicequalität.
To establish contact, the provider enables the customer, among other things, to make contact via the messenger service WhatsApp. WhatsApp is a service of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, hereinafter referred to as WhatsApp, a subsidiary of Facebook.
When the user communicates with the provider via WhatsApp, both the provider and WhatsApp receive the mobile phone number of the user and the information that the user has contacted the provider.
The abovementioned data are also forwarded by WhatsApp to Facebook servers in the USA and are processed by WhatsApp and Facebook in accordance with the WhatsApp privacy policy, which also includes processing for their own purposes, such as improving the WhatsApp service.
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In the opinion of the data protection supervisory authorities, however, the USA does not currently have an adequate level of data protection. However, there are so-called standard contractual clauses:
https://faq.whatsapp.com/general/about-standard-contractual-clauses
These are private law agreements, however, and therefore have no direct impact on the access options of the authorities in the USA.
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More information about the purpose and scope of the data collection and the further processing of these data by WhatsApp and Facebook as well as related rights and setting options for protecting privacy are contained in privacy guidelines from WhatsApp:
https://www.whatsapp.com/legal/#privacy-policy.
The legal basis for this processing and the transmission to WhatsApp is Article 6 para. 1 clause 1 b. GDPR, insofar as the establishment of contact relates to an existing contractual relationship or serves to initiate such a contractual relationship. If contact is not made for the above purposes, the legal basis is Article 6 para.1 lit. f GDPR. The legitimate interest of the provider is to improve the quality of service.
Model Data Protection Statement by Anwaltskanzlei Weiß & Partner
